> For the complete documentation index, see [llms.txt](https://helpcenter.etron.info/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpcenter.etron.info/verwaltungsoberflache/einstellungen/allgemeine-einstellungen/website/e-mail-and-marketing.md).

# ⚙️ E-Mail & Marketing

> *Einstellungen -> Website -> E-Mail & Marketing*

<figure><img src="/files/uWYO0WZXQRRdS8H3Iom6" alt="Einstellungen -> Website -> E-Mail &#x26; Marketing"><figcaption><p><em>Einstellungen -> Website -> E-Mail &#x26; Marketing</em></p></figcaption></figure>

## Automatische E-Mails bei verlassenen Warenkörben versenden

Wenn aktiviert, wird bei [verlassenen Warenkörben](/verwaltungsoberflache/e-commerce/onlineshop/verlassene-warenkorbe.md), nach der eingestellten Zeitspanne, eine Erinnerungsemail an den Kunden geschickt, dass noch Produkte im Warenkorb liegen.

Die E-Mail-Vorlage für die Erinnerung an den verlassenen Warenkorb, kann über den Link <img src="/files/U4nW90SSmOLcnlDHdJFN" alt="" data-size="line">konfiguriert werden.

<figure><img src="/files/QQURauqVcYmi2XQfQYVB" alt="E-Mail-Vorlage: Warenkorb wieder aufnehmen"><figcaption></figcaption></figure>

Die verlassenen Warenkörbe werden unter [*E-Commerce -> Onlineshop -> Verlassene Warenkörbe* ](/verwaltungsoberflache/e-commerce/onlineshop/verlassene-warenkorbe.md)angezeigt.&#x20;

## Livechat

<div align="left" data-with-frame="true"><figure><img src="/files/tVbOx37pN5VP0jx5Zhov" alt="Einstellung: Livechat"><figcaption></figcaption></figure></div>

Für die Website kann ein Chat-Kanal ausgewählt werden, der auf der Website aktiv ist.&#x20;

Die Konfiguration des Live-Chats und des Live-Chat-Kanals kann unter [Konfiguration -> E-Commerce -> Live Chat](/verwaltungsoberflache/konfiguration/e-commerce/live-chat.md) vorgenommen werden.


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